Finesse Consulta Malta | Finesse Consulta

Finesse Consulta provides corporate etiquette consultancy in Europe & beyond.
Services include customer care coaching & cross-cultural etiquette training.

Finesse Consulta - Corporate Etiquette and Protocol Training - Malta malta

Our range of courses is designed to provide your team with the skills they need to elevate their potential and to make a great first impression on your potential customers and existing clients. Our full- and half-day courses can cover a range of topics and each is taught in a manner that participants will find engaging.

Our aim is always to encourage them to put etiquette and protocol at the forefront of their customer- and colleague-facing decisions every day. Finesse Consulta’s courses cover a range of topics, from the basics of customer care and the nuances of making a great first impression, to having cross-cultural understanding when liaising with international clients.

All of our courses are created individually, once we have a clear understanding of your reasons behind embarking on this training exercise. Among our most popular modules you will find the following courses:

Business Etiquette & Communication

This introductory course gives your team the skills to communicate effectively in the business world, and provides insight into the etiquette and protocol that will make them stand out. Optional topics include: - Making a Great First Impression - Office Etiquette – Clients... Read more

Cross-Cultural Consultancy

Are you working more globally? Will you be hosting international VIPs? Do you need to work in a cross-cultural team and in a cross-cultural environment? This half- or full-day course provides insight into cross-cultural intelligence and how to achieve it. Optional topics include:... Read more

Customer Care Training

Today’s customers demand the best-possible service. Is your team able to meet and exceed their expectations? At Finesse Consulta, our fun and engaging half- and full-day courses encourage participants to think differently and to demand the best of themselves. Optional topics... Read more

Media Training

From public relations to crisis management, all forward-thinking businesses need to take an active approach to working with the media. Our courses are taught by PR professionals and working journalists, and will help you to maximise on the exposure you get in print, online and on other... Read more

Protocol Training for Business and Government Entities

Protocol dictates the proper way things should be done, whether you’re hosting guests for lunch welcoming an international dignitary. This bespoke training has been created to give businesses and government entities the right informational to handle protocol in particular situations.... Read more

Social Etiquette and Personal Finesse

Social etiquette is all about making the people around you feel comfortable, while giving you the confidence to interact to your full potential in every situation – whether a high- end event, a job interview or while hosting guests at home. Our social etiquette specialist will work... Read more

Public Speaking Training

Whether you’re working on a small-scale presentation or to make a speech infront of a larger audience, public speaking training can help you to do a great job. Our one-on- one public speaking training covers: - Overcoming Fears - Writing Your Speech - Effectively Using... Read more

Spokesperson Services

Do you need a spokesperson to speak on behalf of your brand? Whether at a press conference, launch, social event or with clients in person, our brand ambassadors mold themselves to your corporate culture to become excellent representatives of the work that you do. For more information about... Read more

Wedding Etiquette

Planning the biggest day of your life? Wondering about the etiquette that will ensure everything is handled correctly and no one gets offended? At Finesse Consulta we have a developed understanding of wedding etiquette in Malta, and can give you the confidence to ensure everything is... Read more

Etiquette for young people

How often do you find yourself saying ‘it wasn’t like that in our day’? If you’re bothered by the etiquette of the young people in your life or, as a young person, would like to boost your social or business etiquette skills, then speak to us. Our exciting,... Read more

Team Building

Etiquette is a vital part of business today – and bringing it into your team building room can be a lot of fun! Our popular team building events are tailor-made for your company, with a bespoke approach that ensures your corporate culture is carefully represented. Please speak to us... Read more

Corporate and Social Etiquette

Are you planning your training budget for 2017? We offer a range of courses related to corporate and social etiquette, including effective customer care, cross-cultural communication, dazzling dining and entertaining, networking skills, and media relations. Elevate your potential...

Protocol-Planning Programmes

Is your company going to be hosting a VIP? Ensure your entire team understands the required protocol, with one of our bespoke protocol-planning programmes. Contact us on 9946 2273 for more information.

Team Building Event - Art and Etiquette of Afternoon Tea

On Saturday 2nd July 2016 we held a great-fun team-building event for a lovely group of colleagues. The session was on the Art and Etiquette of Afternoon Tea, and we enjoyed it over sandwiches, scones, cakes and, of course, tea at the Corinthia Palace Hotel & Spa! This...

Finesse Consulta 20, Main Street Balzan BZN 1259 Malta

+356 9946 2273

+356 2147 0967

jo@finesseconsulta.com

Monday - Friday

9:00am - 6:00pm

About Us

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