Customer Care Training


Customer Care Training new york, we love new york

Today’s customers demand the best-possible service.

Is your team able to meet and exceed their expectations?

At Finesse Consulta, our fun and engaging half- and full-day courses encourage participants to think differently and to demand the best of themselves.

Optional topics include:

- Building a Customer Care Strategy

- Crafting a Professional Approach

- Dressing for Success

- Making a Great First Impression

- Dealing with Complaints… and Compliments

- Communicating Effectively – Internally and Out

- Non-Verbal Communication

- Communication via Phone, Email and in Person

- Business Etiquette

- Time Management

- Attitudes for Service

- Exceeding Customer Expectations

For more information about our Customer Care Training, please contact us on jo@finesseconsulta.com